We refer to the media statement issued by the OTO on 1 October 2025 inviting stakeholders to provide written comments on OTO draft report into alleged e-filing profile hijacking. The OTO hereby invites you to a virtual public workshop to discuss issues raised in the written comments. The details to the virtual public workshop are […]
The Office of the Tax Ombud proudly announces the reappointment of Tax Ombud, Ms Yanga Mputa, as a Board Member of the African Tax Administration Forum (ATAF) Women in Tax Network (AWITN). This prestigious appointment was confirmed during the ATAF Annual Meeting held from 3–7 November 2025 in Algiers, Algeria. Ms Mputa’s visionary leadership and […]
The Office of the Tax Ombud (OTO) is committed to delivering a quality experience by continuously listening to customers to meet their needs. Please help us understand and improve the quality of your experience by completing the survey and sharing your experience(s) with the Office of the Tax Ombud. Your response will remain entirely confidential […]
Dear Stakeholders The Office of the Tax Ombud (OTO) is experiencing unforeseen challenges with its online submission of the tax complaints system. The system is not forwarding all the complaints received to the relevant mailbox; thus, the Office is unable to process those complaints. The OTO is encouraging taxpayers and taxpayer representatives, to utilise our […]
The Tax Ombud is set to be structurally independent of the South African Revenue Service (SARS). This after Finance Minister Tito Mboweni said more funds will be made available to the office of the ombud. The ombud previously said SARS has too much power and an office to counteract that was needed. Read now