The Office of the Tax Ombud (OTO) is committed to delivering a quality experience by continuously listening to customers to meet their needs. Please help us understand and improve the quality of your experience by completing the survey and sharing your experience(s) with the Office of the Tax Ombud.

Your response will remain entirely confidential to the OTO, and the appointed project specialists Prof. AdrĂ© Schreuder as Project Leader at Enterprises University of Pretoria (Pty) Ltd, will ensure that personal information included in the survey will be protected in accordance with the Code of Conduct of SAMRA (South African Market Research Association) and related legislation. This includes destroying all data after the specified period allowed for record holding.

We have estimated and time-tested the survey to be 10 minutes at maximum. We kindly call on your assistance by clicking on the link below to respond to the survey:

The deadline for completion of the survey is 15 March 2023. We thank you in advance for your willingness to participate in this survey.