As we enter the 2026/27 tax filing season, the Office of the Tax Ombud is pleased to introduce its campaign, “Smart Taxpayers Make a Difference.” This initiative recognises that while many taxpayers are aware of their rights, navigating the system and knowing when to act can often remain a challenge.
Welcome to our special edition newsletter, a heartfelt reflection on 12 years of fairness, transparency, and service excellence at the Office of the Tax Ombud (OTO).
INTRODUCTION Honourable Members, we have reached an important turning point in the management of our public finances. Five years ago, the outlook was stark. State Capture had hollowed out critical institutions and weakened state owned entities. South Africa had been downgraded to junk status by the last of the three major credit rating agencies in […]
Welcome to our special edition newsletter, a heartfelt reflection on 12 years of fairness, transparency, and service excellence at the Office of the Tax Ombud (OTO).
The Office of the Tax Ombud proudly announces the reappointment of Tax Ombud, Ms Yanga Mputa, as a Board Member of the African Tax Administration Forum (ATAF) Women in Tax Network (AWITN). This prestigious appointment was confirmed during the ATAF Annual Meeting held from 3–7 November 2025 in Algiers, Algeria. Ms Mputa’s visionary leadership and […]
The Office of the Tax Ombud hereby invites you to a virtual engagement where the Tax Ombud, Ms. Yanga Mputa, will share preliminary findings on eFiling Profile Hijacking Survey. The survey was conducted as part of the OTO’s efforts to gather information for ongoing systemic investigation into this matter.
Taxpayers often find themselves caught in complex disputes due to administrative errors or delays by SARS in processing their objections. When these issues result in unfair financial burden, the Office of the Tax Ombud (OTO) serves as an independent mediator, ensuring that taxpayers are treated fairly. In this case, the OTO played a crucial role in […]