Have your say!
OTO Online Complaints System Challenges
The Office of the Tax Ombud (OTO) is committed to delivering a quality experience by continuously listening to customers to meet their needs. Please help us understand and improve the quality of your experience by completing the survey and sharing your experience(s) with the Office of the Tax Ombud. Your response will remain entirely confidential […]
eNCA: Tax Ombud set to be independent from SARS
Dear Stakeholders The Office of the Tax Ombud (OTO) is experiencing unforeseen challenges with its online submission of the tax complaints system. The system is not forwarding all the complaints received to the relevant mailbox; thus, the Office is unable to process those complaints. The OTO is encouraging taxpayers and taxpayer representatives, to utilise our […]
The Tax Ombud is set to be structurally independent of the South African Revenue Service (SARS). This after Finance Minister Tito Mboweni said more funds will be made available to the office of the ombud. The ombud previously said SARS has too much power and an office to counteract that was needed. Read now