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Ensuring Fairness
Ensuring Fairness
The Office of the Tax Ombud (OTO) today,1 October 2025, publishes the Draft Report into alleged eFiling Profile Hijacking for public comment. The closing date for submissions is 31 October 2025. The draft report follows a systemic investigation conducted by the OTO into alleged eFiling profile hijacking. The investigation commenced in August 2024, following approval […]
SARS and the OTO note with concern the recent article published by Sowetan regarding the rising number of SARS eFiling profiles reportedly hijacked by cyber-fraud criminals, resulting in significant financial losses for taxpayers. At the time of the article’s publication, the OTO had not yet released the draft report for public comment, and the article […]
2 July 2025: The Office of the Tax Ombud (OTO) announces the postponement of the publication of the draft report on its investigation into alleged SARS eFiling profile hijacking, initially scheduled for release for public comment on 7 July 2025. This decision follows a formal request from the Commissioner of the South African Revenue Service […]
The Office of the Tax Ombud hereby invites you to a virtual engagement where the Tax Ombud, Ms. Yanga Mputa, will share preliminary findings on eFiling Profile Hijacking Survey. The survey was conducted as part of the OTO’s efforts to gather information for ongoing systemic investigation into this matter.
Taxpayers often find themselves caught in complex disputes due to administrative errors or delays by SARS in processing their objections. When these issues result in unfair financial burden, the Office of the Tax Ombud (OTO) serves as an independent mediator, ensuring that taxpayers are treated fairly. In this case, the OTO played a crucial role in […]