Virtual engagement on eFiling profile hijacking survey feedback
| Office of the Tax Ombud

The Office of the Tax Ombud (OTO) hereby invites you to a virtual engagement where the Tax Ombud, Ms. Yanga Mputa, will share preliminary findings on eFiling Profile Hijacking Survey. The survey was conducted as part of the OTO’s efforts to gather information for ongoing systemic investigation into this matter. The survey was open from […]

Read more
Fairness for all: Case 30
Gradient Banner | Office of the Tax Ombad

Taxpayers often find themselves caught in complex disputes due to administrative errors or delays by SARS in processing their objections. When these issues result in unfair financial burden, the Office of the Tax Ombud (OTO) serves as an independent mediator, ensuring that taxpayers are treated fairly. In this case, the OTO played a crucial role in […]

Read more
Invitation to participate in the eFiling profile hijacking taxpayer experience survey
Annual Report 301 | Office of the Tax Ombud

On 15 August 2024, the Office of the Tax Ombud (OTO) announced that it sought and obtained approval from the Minister of Finance to conduct a review of possible systemic and emerging issues related to alleged SARS’s service failures in assisting taxpayers with eFiling profile hijacking timeously in terms of section 16(1)(b) of the Tax […]

Read more
The Office of the Tax Ombud launches the 2023/24 Annual Report
Grunge Header 450 | Office of the Tax Ombud

Following the tabling of the Office of the Tax Ombud (“OTO”) 2023/24 Annual Report by the Minister of Finance in Parliament on 18 September 2024, today, on 6 November 2024, – the OTO launched its 2023/24 Annual Report in collaboration with the South African Chamber of Commerce and Industry (“SACCI”).   In demonstrating its commitment […]

Read more