In this issue we feature a critical intervention by the Office of the Tax Ombud that earned the Office a testimonial from a taxpayer. The intervention led to SARS paying the taxpayer R86 573.64 in VAT refunds, inclusive of interest. The OTO reiterates that while it will do everything possible to protect taxpayers’ rights, it […]
Fair Play 20
Welcome to the latest edition of Fair Play, the OTOs stakeholder newsletter. In this edition, we consider how taxpayers can, and should, take charge of their tax affairs.
Fairness for All: Case 4
In this issue we discuss a critical intervention by the Office of the Tax Ombud that led to SARS refunding close to R196 000.00 to a taxpayer after the money was unfairly taken from its bank accounts. The Tax Ombud Judge Bernard Ngoepe always reiterates the importance of tax compliance and the rights of taxpayers […]
Annual Performance Plan 2021 -22
The Tax Ombud Annual Performance Plan (APP) 2021 -22 has been tabled in Parliament.
Fair Play 19
Welcome to the nineteenth edition of Fair Play, the OTOs stakeholder newsletter. In this edition, we look at taxpayers’ rights, and the balance of power between SARS and taxpayers. Click the link below to read the full newsletter or find it on our Publications Page.
Grocott’s Mail: How to lodge a complaint with the Tax Ombud
An Ombud is an independent and impartial officer who deals with complaints about an organisation or agency, whether private or public. Typically these complaints involve issues that the organisation or agency has been unable or unwilling, to resolve to the complainant’s satisfaction.
Fairness for all: Case 3
In the November edition of Fairness for All, we discussed a case where the Office of the Tax Ombud (OTO) highlighted SARS’s conduct in withholding refunds for periods not under verification or audit. In that case, SARS only instituted an audit when its action was challenged by the OTO. This delayed response was seen as […]
CALL TO UTILIZE FREE AND IMPARTIAL SERVICES OF THE TAX OMBUD
As a result of the huge demands on the Fiscal because of the COVID-19 virus pandemic, we have possibly entered a period during which tax collection dynamics are going to change, in particular between the taxpayer and the revenue collector, SARS. Understandably so, a lot of money is going to be needed. Delayed payment of […]
Moneyweb: Tax Ombud holding Sars to account for actions of questionable legality
In one case, SARS had been sitting on a R5m VAT refund dating back to 2016. Read now
Fairness for all: Case 2
The Office of the Tax Ombud (OTO) is pleased to present to you the second issue of Fairness for all, the Office’s informative monthly newsletter, featuring important case studies. The current issue features a crucial case which saw highly questionable actions by the revenue collector, several contraventions of tax legislation, and a possible abuse of […]