Fairness for all

Fairness for all: Case 21

Delays in the payment of tax refunds are still the most frequent complaints lodgedwith the Office of the Tax Ombud. This is despite the OTO previously compiling ahard-hitting report on…

Fairness for all: Case 20

Some taxpayers may be under the impression that the Office of the Tax Ombud (OTO) onlyassists taxpayers with complaints against the South African Revenue Service (SARS) if there aretax refunds…

Fairness for all: Case 19

In July 2022, SARS issued more than three million income tax auto-assessments to individual non-provisional taxpayers. It is crucial to understand that the process for dealing with auto-assessments is slightly…

Fairness for all: Case 18

When a tax complaint deals with more than one issue, it may lead to confusion at the South African Revenue Service (SARS), as the case below shows.

Fair Play

Fair Play Special Edition

October 2023 marked the OTO’s 10th anniversary, and we are taking our stakeholders down memory lane by publishing this birthday issue. It chronicles our history and 10 years of ensuring…

Fair Play 30 – Women’s Month

Welcome to Women’s Month, where we acknowledge and celebrate women’s incredible contributions in the tax sphere. The timing could not be better to welcome our new Tax Ombud, Ms Yanga…

Fair Play 29

As we prepare for the new Tax Season, this edition of Fair Play covers various issues of interest to taxpayers and tax practitioners, especially when they believe they are not…

Fair Play 28

Ten years has a special ring to it, and for the Office of the Tax Ombud (OTO), it represents commitment and achievement. We are excited to be celebrating the 10th…