Fairness for all

Fairness for all: Case 16

In 2017 the OTO issued a report after finalising a systemic investigation into what caused delays in SARS paying refunds to taxpayers. One of the issues identified was that SARS…

Fairness for all: Case 15

Taxpayers regularly experience challenges with IRP5 certificates, either with incorrect information reflecting on the certificates or not receiving the IRP5 certificates from their previous employers. It is important to note…

Fairness for All: Case 14

The OTO has discovered a previously unidentified issue relating to SARS repeatedly conducting verifications that could be contributing to delays in the revenue authority finalising assessments.  This issue was found…

Fairness for All: Case 13

Before releasing tax refunds, SARS is by law allowed to conduct verifications when it identifiesrisks, but it is not common to do so multiple times for the same tax year…

Fair Play

Fair Play 20

Welcome to the latest edition of Fair Play, the OTOs stakeholder newsletter. In this edition, we consider how taxpayers can, and should, take charge of their tax affairs.

Fair Play 19

Welcome to the nineteenth edition of Fair Play, the OTOs stakeholder newsletter. In this edition, we look at taxpayers’ rights, and the balance of power between SARS and taxpayers. Click…