2 July 2025: The Office of the Tax Ombud (OTO) announces the postponement of the publication of the draft report on its investigation into alleged SARS eFiling profile hijacking, initially scheduled for release for public comment on 7 July 2025. This decision follows a formal request from the Commissioner of the South African Revenue Service […]
The Office of the Tax Ombud hereby invites you to a virtual engagement where the Tax Ombud, Ms. Yanga Mputa, will share preliminary findings on eFiling Profile Hijacking Survey. The survey was conducted as part of the OTO’s efforts to gather information for ongoing systemic investigation into this matter.
Taxpayers often find themselves caught in complex disputes due to administrative errors or delays by SARS in processing their objections. When these issues result in unfair financial burden, the Office of the Tax Ombud (OTO) serves as an independent mediator, ensuring that taxpayers are treated fairly. In this case, the OTO played a crucial role in […]
On 15 August 2024, the Office of the Tax Ombud (OTO) announced that it sought and obtained approval from the Minister of Finance to conduct a review of possible systemic and emerging issues related to alleged SARS’s service failures in assisting taxpayers with eFiling profile hijacking timeously in terms of section 16(1)(b) of the Tax […]
Following the tabling of the Office of the Tax Ombud (“OTO”) 2023/24 Annual Report by the Minister of Finance in Parliament on 18 September 2024, today, on 6 November 2024, – the OTO launched its 2023/24 Annual Report in collaboration with the South African Chamber of Commerce and Industry (“SACCI”). In demonstrating its commitment […]