Dear Stakeholder
As a taxpayer, you have the right to complain when the South African Revenue Service (SARS) does not treat you fairly and exercising that right makes you a smart taxpayer. Standing up for your rights ensures accountability and fairness in the tax system.
But being smart also means understanding your responsibilities. You are required to know and meet your tax obligations to avoid unnecessary disputes and penalties.
The Office of the Tax Ombud (OTO) is here to help you navigate these processes. If you believe you have been treated unfairly by SARS, you can lodge a complaint with us at [email protected]. At the same time, we encourage you to stay informed about your tax duties to maintain compliance and peace of mind.
