Fairness for all

Fairness for All: Case 13

Before releasing tax refunds, SARS is by law allowed to conduct verifications when it identifiesrisks, but it is not common to do so multiple times for the same tax year…

Fairness for All: Case 12

The case below details how the Office of the Tax Ombud (OTO) assisted a taxpayer with a complaint where the South African Revenue Service (SARS) had failed to pay out…

Fairness for All: Case 11

In the case below, both the taxpayer and SARS failed to follow the correct procedures, resulting in a cycle of invalidations of the taxpayer’s objection.

Fairness for All: Case 10

It sometimes happens that taxpayers and taxpayer representatives appeal a decision made by the Office of the Tax Ombud (OTO) regarding complaints lodged. When this happens, the matter is referred…

Fair Play

Fair Play 24

The theme of the current edition is “Balancing  taxpayers’ rights and obligations”, and the articles and insights featured in this issue seek to do precisely that by providing informative material…

Fair Play 23

The theme of this edition is “Embracing taxpayer rights and obligations”, underlining the ongoing efforts of the Office of the Tax Ombud to ensure fairness when taxpayers deal with SARS.

Fair Play 22

This The celebration of the OTO’s 8th anniversary is an exciting milestone. During this period, the Office has taken great strides to make a difference to the lives of taxpayers…

Fair Play 21

Welcome to the 21st issue of our newsletter, themed The Right to Know About Your Tax Matters. This issue comes at a crucial time, during the SARS tax season, when…