The Office of the Tax Ombud is pleased to share the 17th issue of its monthly case study newsletter Fairness for All. The newsletter seeks to educate taxpayers about the…
In 2017 the OTO issued a report after finalising a systemic investigation into what caused delays in SARS paying refunds to taxpayers. One of the issues identified was that SARS…
Taxpayers regularly experience challenges with IRP5 certificates, either with incorrect information reflecting on the certificates or not receiving the IRP5 certificates from their previous employers. It is important to note…
The OTO has discovered a previously unidentified issue relating to SARS repeatedly conducting verifications that could be contributing to delays in the revenue authority finalising assessments. This issue was found…
The theme of the current edition is “Balancing taxpayers’ rights and obligations”, and the articles and insights featured in this issue seek to do precisely that by providing informative material…
The theme of this edition is “Embracing taxpayer rights and obligations”, underlining the ongoing efforts of the Office of the Tax Ombud to ensure fairness when taxpayers deal with SARS.
This The celebration of the OTO’s 8th anniversary is an exciting milestone. During this period, the Office has taken great strides to make a difference to the lives of taxpayers…
Welcome to the 21st issue of our newsletter, themed The Right to Know About Your Tax Matters. This issue comes at a crucial time, during the SARS tax season, when…
