Welcome to our special edition newsletter, a heartfelt reflection on 12 years of fairness, transparency, and service excellence at the Office of the Tax Ombud (OTO).
Ensuring Fairness
Welcome to our special edition newsletter, a heartfelt reflection on 12 years of fairness, transparency, and service excellence at the Office of the Tax Ombud (OTO).
INTRODUCTION Honourable Members, we have reached an important turning point in the management of our public finances. Five years ago, the outlook was stark. State Capture had hollowed out critical institutions and weakened state owned entities. South Africa had been downgraded to junk status by the last of the three major credit rating agencies in […]
Welcome to our special edition newsletter, a heartfelt reflection on 12 years of fairness, transparency, and service excellence at the Office of the Tax Ombud (OTO).
We refer to the media statement issued by the OTO on 1 October 2025 inviting stakeholders to provide written comments on OTO draft report into alleged e-filing profile hijacking. The OTO hereby invites you to a virtual public workshop to discuss issues raised in the written comments. The details to the virtual public workshop are […]
The Office of the Tax Ombud proudly announces the reappointment of Tax Ombud, Ms Yanga Mputa, as a Board Member of the African Tax Administration Forum (ATAF) Women in Tax Network (AWITN). This prestigious appointment was confirmed during the ATAF Annual Meeting held from 3–7 November 2025 in Algiers, Algeria. Ms Mputa’s visionary leadership and […]
The Office of the Tax Ombud (OTO) today,1 October 2025, publishes the Draft Report into alleged eFiling Profile Hijacking for public comment. The closing date for submissions is 31 October 2025. The draft report follows a systemic investigation conducted by the OTO into alleged eFiling profile hijacking. The investigation commenced in August 2024, following approval […]
SARS and the OTO note with concern the recent article published by Sowetan regarding the rising number of SARS eFiling profiles reportedly hijacked by cyber-fraud criminals, resulting in significant financial losses for taxpayers. At the time of the article’s publication, the OTO had not yet released the draft report for public comment, and the article […]