• About Us
    • Our Mandate
    • Our Profile
    • Our Leadership
    • Our Business Units
  • Complaints
    • Simple Guide to lodging a Complaint
    • Process to lodge a complaint
    • Know Your Rights
    • FAQs
  • Systemic issues
  • Publications
    • Annual Reports & Strategic Plans
    • Newsletters
      • Fairness for All
      • Fair Play
    • Brochures & Guides
    • Media Releases
  • Media
    • OTO in the News
  • Careers
    • Current Vacancies
    • Previous Vacancies
  • About Us
    • Our Mandate
    • Our Profile
    • Our Leadership
    • Our Business Units
  • Complaints
    • Simple Guide to lodging a Complaint
    • Process to lodge a complaint
    • Know Your Rights
    • FAQs
  • Systemic issues
  • Publications
    • Annual Reports & Strategic Plans
    • Newsletters
      • Fairness for All
      • Fair Play
    • Brochures & Guides
    • Media Releases
  • Media
    • OTO in the News
  • Careers
    • Current Vacancies
    • Previous Vacancies

Grocott’s Mail: How to lodge a complaint with the Tax Ombud

An Ombud is an independent and impartial officer who deals with complaints about an organisation or agency, whether private or public. Typically these  complaints involve issues that the organisation or  agency has been unable or unwilling, to resolve  to the complainant’s satisfaction.

Read now
Related Articles
Fair Play 38 – Women navigating tax issues
Fair Play 37 – Tips for Filing Season
Virtual engagement on eFiling profile hijacking survey feedback
Recent Posts
  • Fair Play 38 – Women navigating tax issues 1 October 2025
  • Publication of the OTO’s draft report into alleged e-Filing Profile Hijacking 1 October 2025
  • Media Statement: Joint statement by the South African Revenue Service (SARS) and the Office of the Tax Ombud (OTO) 26 September 2025
  • Fair Play 37 – Tips for Filing Season 10 July 2025
  • Media Statement: Postponement of the publication of the Draft Report on the Investigation into alleged SARS eFiling Profile Hijacking 2 July 2025
Categories
Useful Links
  • SARS
  • National Treasury
  • Public Protector
  • Tax Legislation
Site Links
  • Contact Us
  • Your Tax Rights
  • PAIA Manual
  • Automatic Availability of Records
Complaints

  • Complaints Guide
  • How to lodge a complaint
Follow Us
  1. Facebook
  2. Twitter
  3. LinkedIn
  4. Instagram