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Fairness for All: Case 14

The OTO has discovered a previously unidentified issue relating to SARS repeatedly conducting verifications that could be contributing to delays in the revenue authority finalising assessments.  This issue was found…
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Fairness for All: Case 13

Before releasing tax refunds, SARS is by law allowed to conduct verifications when it identifiesrisks, but it is not common to do so multiple times for the same tax year…
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Fair Play 23

The theme of this edition is “Embracing taxpayer rights and obligations”, underlining the ongoing efforts of the Office of the Tax Ombud to ensure fairness when taxpayers deal with SARS.
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Fairness for All: Case 12

The case below details how the Office of the Tax Ombud (OTO) assisted a taxpayer with a complaint where the South African Revenue Service (SARS) had failed to pay out…