STAKEHOLDER ENGAGEMENT PROGRAMME

The Office of the Tax Ombud (OTO) and SARS invite all tax practitioners and government entity representatives to a stakeholder engagement session

Bon Hotel, Bloemfontein. 
30 September 2026, 9am. 

RSVP Virtual Event
How to lodge a complaint
Taxpayer rights and obligations
Download Complaints Form
Download Complaints Guide

Office of the Tax Ombud and SARS

MALL ACTIVATION

Mimosa Mall, Bloemfontein

Main Atrium, next to Foschini

1 – 3 October 2026

(Thursday to Saturday)

Thurs & Fri: 9am – 6pm
Sat: 9am – 5pm

If you have a complaint about SARS…

  • Contact Centre: 0800 662 837

  • Our office is open from 07h30 – 16h30 weekdays

  • Or email [email protected] for any complaints or queries.

Report possible Systemic Issues

The OTO has introduced an online form to enable taxpayers to report concerns that may indicate a potential systemic issue within the tax administration system. The form provides an accessible and confidential platform for submitting information that may assist the OTO in identifying trends or recurring challenges that could warrant further investigation.

Report Systemic Issues

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Systemic Issues | Office of the Tax Ombud

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