Home page - Office of the Tax Ombud

Ten years ago, on 1 October 2013, the Office of the Tax Ombud was established. Since then, the Office has worked tirelessly to promote and protect taxpayers’ rights. We are committed to helping improve the country’s tax administration system by promoting a healthy balance between taxpayers’ rights and obligations on one side, and SARS’s powers and duties on the other.

WHAT YOU NEED TO KNOW

Many taxpayers do not know where, when, and how to lodge a complaint if they are unhappy with how SARS handled their tax matters or that of the clients they are representing. The Office of the Tax Ombud has compiled a list of informative, leaflets, guides, and tax excerpt that provide answers to all your questions.