Taxpayer Complaint Submission

Surname *

First name(s) *

RSA ID Number

Passport

Cell phone

Home phone

Unit No. (if applicable)

Complex (if applicable)

Street No.

Street / Farm name

Suburb / district

City / town

Postal code

Country Code

Same as physical address

Postal agency or other sub-unit (eg Postnet)

Other PO Special Service (Specify)

PO Box

PO Box Number

Post Office

Postal code

If Other, provide details

Tax Number *

Tax Period

If Other, provide details

Have you exhausted the SARS internal complaints process?YesNo

CMO Reference Number

If you have not exhausted the SARS internal complaints process, please motivate why the OTO should handle your complaint i.e. explain your compelling circumstances? *

Summary of Complaint

In chronological order, brief summary of complaint: *

Desired outcome / resolution *

Supporting evidence (Max file size: 10Mb)

Max file size: 10mb

How did you hear about us?

Would you like to receive the OTO's newsletters and case studies?

Yes, please!No, thank you.

Consent: The complainant, by clicking, hereby confirms that the personal information entered herein is true and correct, and further consents to the processing of personal information for internal complaints management as required by the OTO's complaints processes and procedures, and further confirms that 1) the personal information is supplied voluntarily without undue influence from any party and not under duress; 2) the personal information that is supplied herewith is mandatory for the purpose, and without such information the OTO will not be able to process the complaint. For more information on how the the OTO will use your information, please review our Privacy Policy.

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