Taxpayer Complaint FormPlease check the required fieldsSurname *First name(s) *RSA ID NumberPassportContact DetailsCell phoneHome phoneWork phoneFaxEmail *Physical AddressUnit No. (if applicable)Complex (if applicable)Street No.Street / Farm nameSuburb / districtCity / townPostal codeCountry CodePostal AddressSame as physical addressSame as physical addressPostal agency or other sub-unit (eg Postnet)Other PO Special Service (Specify)PO BoxPO BoxPO Box NumberPost OfficePostal codeComplaint DetailsTax Type *Personal IncomeTaxCorporate Income TaxVATEstatePAYE/SDL/UIFTrustCustoms/ExciseTransfer dutyOtherIf Other, provide detailsTax Number *Tax PeriodNature of ComplaintConduct/AttitudeServiceAdministrativeProceduralOtherIf Other, provide detailsHave you exhausted the SARS internal complaints process?YesNoCMO Reference NumberIf you have not exhausted the SARS internal complaints process, please motivate why the OTO should handle your complaint i.e. explain your compelling circumstances? *Summary of ComplaintIn chronological order, brief summary of complaint: *Desired outcome / resolution *Supporting evidence (Max file size: 10Mb)Max file size: 10mbHow did you hear about us?...FacebookInternetNewspaper/MagazineOTOPresentation/Roadshow/ExhibitionOTOWebsiteSARSTaxPractitioner/RCBTelevision/RadioWordofMouthOtherWould you like to receive the OTO's newsletters and case studies?Yes, please!No, thank you.Consent: The complainant, by clicking, hereby confirms that the personal information entered herein is true and correct, and further consents to the processing of personal information for internal complaints management as required by the OTO's complaints processes and procedures, and further confirms that 1) the personal information is supplied voluntarily without undue influence from any party and not under duress; 2) the personal information that is supplied herewith is mandatory for the purpose, and without such information the OTO will not be able to process the complaint. For more information on how the the OTO will use your information, please review our Privacy Policy.