• About Us
    • Our Mandate
    • Our Profile
    • Our Leadership
    • Our Business Units
  • Complaints
    • Simple Guide to lodging a Complaint
    • Process to lodge a complaint
    • Know Your Rights
    • FAQs
  • Systemic issues
  • Publications
    • Annual Reports & Strategic Plans
    • Newsletters
      • Fairness for All
      • Fair Play
    • Brochures & Guides
    • Media Releases
  • Media
    • OTO in the News
  • Careers
    • Current Vacancies
    • Previous Vacancies
  • About Us
    • Our Mandate
    • Our Profile
    • Our Leadership
    • Our Business Units
  • Complaints
    • Simple Guide to lodging a Complaint
    • Process to lodge a complaint
    • Know Your Rights
    • FAQs
  • Systemic issues
  • Publications
    • Annual Reports & Strategic Plans
    • Newsletters
      • Fairness for All
      • Fair Play
    • Brochures & Guides
    • Media Releases
  • Media
    • OTO in the News
  • Careers
    • Current Vacancies
    • Previous Vacancies

Fairness for All: Case 9

The case below describes how SARS delayed payment of a refund to a taxpayer, even after it had allowed an objection to the assessment raised, by repeatedly paying the refund and then recalling it immediately from the taxpayer’s bank account.

Read now
Related Articles
Fair Play 37 – Tips for Filing Season
Virtual engagement on eFiling profile hijacking survey feedback
Fair Play 36 – Balancing Fairness and Compliance
Recent Posts
  • Fair Play 37 – Tips for Filing Season 10 July 2025
  • Media Statement: Postponement of the publication of the Draft Report on the Investigation into alleged SARS eFiling Profile Hijacking 2 July 2025
  • Virtual engagement on eFiling profile hijacking survey feedback 8 May 2025
  • Strategic Plan 2025 – 30 22 April 2025
  • Annual Performance Plan 2025/26 22 April 2025
Categories
Useful Links
  • SARS
  • National Treasury
  • Public Protector
  • Tax Legislation
Site Links
  • Contact Us
  • Your Tax Rights
  • PAIA Manual
  • Automatic Availability of Records
Complaints

  • Complaints Guide
  • How to lodge a complaint
Follow Us
  1. Facebook
  2. Twitter
  3. LinkedIn
  4. Instagram