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PRIVACY
POLICY

This is the privacy policy of the The Office of the Tax Ombud website, which shall include without limitation: home page, splash page, and all other pages under the same top level domain name, and all content thereon (the "Site") as provided by The Office of the Tax Ombud, ("The Office of the Tax Ombud" or "we").

COLLECTING
INFORMATION

Personally Identifiable Information: This requests and collects certain personally identifiable information such as name, address, phone number and e-mail address. 

Non-Personally Identifiable Information: We also collect certain non-personally identifiable information at our Site, such as annual income, buying preferences, or age – also known as demographic or profile data, though this information is optional.

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COOKIES

"Cookies" are pieces of information that are placed on an individual's computer hard drive to enable the individual to easily communicate and interact with the Site. Cookies are not only used to customise your experience on the Site. We also use cookies to record how many times a user visits our Site and the pages the user has accessed. You may, however, disallow receiving cookies at any time through your web browser. It is not our intention to use cookies to retrieve information that is unrelated to our Site or your interaction with our Site.

IP ADDRESS

We may collect your IP (Internet Protocol) address to help diagnose problems on our server, and to administer our Site. An IP address is a number that is assigned to your computer when you use the Internet. This information does not contain any personally identifiable information about you. Your IP address is also used to help identify you during a particular session and to gather broad demographic data.

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USAGE

The Office of the Tax Ombud and its affiliates use information collected on and through this Site to comply with the purpose for which such information was collected for other purposes, as disclosed at the time such information is provided, or as described in this policy. For example, the information collected on and through the Site may be used to communicate with you. In certain instances you will have an opportunity to limit this use when the information is collected. We may use the information we gathered along with information obtained from other sources, including third parties. With respect to non-personally identifiable information, we may use this data to improve our Site. This information may also be used to evaluating portions of the Site are more popular than others, determine where visitors came from, and where they go, and how long visitors stay on a particular page, or the Site in general.

SECURITY

We take security very seriously. We provide for the transmission of your information from your PC to our servers by using encryption software. However, due to the open communication nature of the Internet, we cannot guarantee that communications between us will be free from unauthorised access by third parties.

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CONSENT TO
PROCESSING

By providing any personal information to this Site, you fully understand and unambiguously consent to the transfer of such personal information – the collection and processing of such personal information in, South Africa and other countries or territories.

LINKS

This Site may contain links or references to other Websites outside of our control. Please be aware that we have no control over these sites and our privacy policy does not apply to these.

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YOUR ACCEPTANCE
OF THIS POLICY

By using this Site, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our Site. We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time so visitors are encouraged to review this policy from time to time. Your continued use of our Site following the posting of changes to these terms means you accept these changes.

CONTACT US

If you have any questions about this Privacy Policy, please contact us on 0800 662 837 or (+27) 12 431-9105 or complaints@taxombud.gov.za.