OTO Online
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Here you will find the latest media information from the Office of the Tax Ombud including news, media releases, speeches and feedback from taxpayers.

NEWS
THE TAX ADMINISTRATION LAWS
LAUNCH BILL 18 OF 2016

The Tax Administration Laws Amendment Bill 18 of 2016 introduced 26 October 2016, which include inputs from the public, is now available on our website. The section relevant to the Office of the Tax Ombud is on page 27.
 

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OFFICE OF THE TAX OMBUD
LANGUAGE POLICY

The Office of the Tax Ombud Language Policy has been gazetted. Follow the link below to read the language policy.

 

LATEST NEWS

TAX OMBUD’S FINAL REPORT ON COMPLAINTS AGAINST SARS RELATING TO ALLEGED UNDUE DELAY IN THE PAYMENT OF REFUNDS

The Tax Ombud Judge Bernard Ngoepe has released the final report on the investigation into alleged delays in payment of refunds by the South African Revenue Service (SARS). The final report has findings, comments and recommendations by the Tax Ombud.

 

Minister of Finance 2017 Address at the Extended Public Committee on Finance
Address by the Minister of Finance, Mr Malusi Gigaba MP, on the Occasion of the Budget Vote 07 at the Extended Public Committee on Finance on Tuesday, 23 May 2017.

 

MEDIA STATEMENT: TAX OMBUD TO INVESTIGATE COMPLAINTS AGAINST SARS RELATING TO ALLEGED UNDUE DELAY IN THE PAYMENT OF REFUNDS

The Tax Ombud, Judge B M Ngoepe, confirms that he requested, and obtained, the approval of the Minister of Finance to review the alleged prevalent undue delays by the South African Revenue Service in paying out tax refunds. The Minister’s approval was required in terms of section 16(1)(b) of the Tax Administration Act 28 of 2011. This will be the first such review and follows recent amendments to the Act; the amendments came into operation on 18 January 2017. The review will be on all categories of tax refunds.

 

Important notice for taxpayers and tax practitioners: COMPLAINTS SYSTEM UPGRADE

Kindly note that the Office of the Tax Ombud is updating its complaints processing system to improve efficiency when dealing with taxpayer complaints. Due to this upgrade, technical glitches might result in some stakeholders receiving a blank automatic email attachment.

For more information please contact us on 0800 662 837 or complaints@taxombud.gov.za.

We apologise for any inconvenience caused.

 

Fair Play Newsletter Issue 3

Welcome to the third issue of the Office of the Tax Ombud’s stakeholder newsletter, Fair Play, a vibrant and informative newsletter which aims to keep stakeholders abreast of important matters affecting the Office and developments in the tax recourse sphere. Click the link below to read the full newsletter or find it on our Publications Page.

 

TAKING OFFICE OF THE TAX OMBUD SERVICES TO THE DOORSTEPS OF POLOKWANE COMMUNITY

The Office of the Tax Ombud (OTO) is taking its services to the community of Polokwane from 17 to 20 November 2016 (08h30 to 17h00) at the Mall of the North (food court area next to Pick n Pay). This is part of its nationwide campaign to educate taxpayers and the general public about its mandate, services offered and the processes involved when lodging tax complaints against the South African Revenue Service (SARS).

The team will be available to answer queries regarding the Office and its services, as well as to assist taxpayers and tax practitioners lodge complaints against SARS. Visit us at the Mall of the North to find out more about our services .

 

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UPCOMING AND CURRENT EVENTS
​EVENT DATE​ TIME​ TYPE​ CITY​
SAPOA Annual  Convention and​ Property Exhibition ​20 to 22 June 2017 08H00 – 17H00​ ​Exhibition Cape Town Convention​ Centre, Cape Town
SAAFF Seminar​ ​20 June 2017 ​10h00 to 12h00 ​Seminar ​King David Mowbray Golf Club in Pinelands, Cape Town
Motale Family Property​ Management Workshop ​20 June 2017 ​14h00 to 16h00 Workshop​ ​NY 124, Motale Building Section 3, Gugulethu Township

  For more information or Should you wish to participate on this event, kindly contact Jack Malatji on 012 431 9310 or JMalatji@taxombud.gov.za or communications@taxombud.gov.za.

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SPEECHES
Minister of Finance 2017 Tax Indaba Speech
On Monday 11 September 2017, Minister of Finance Mr Malusi Gigaba, delivered a speech at the opening of the 2017 Tax Indaba at the Sandton Convention Centre.

 

Minister of Finance 2017 Address at the Extended Public Committee on Finance
Address by the Minister of Finance, Mr Malusi Gigaba MP, on the Occasion of the Budget Vote 07 at the Extended Public Committee on Finance on Tuesday, 23 May 2017.

 

Minister of Finance 2017 Budget Speech

On Wednesday 22 February, Finance Minister Mr Pravin Gordhan delivered his 2017 national Budget Speech in Parliament.

 

Ethical Behaviour by the Taxpayer and Tax Collector

Tax Ombud Judge Bernard Ngoepe’s Speech on “Ethical Behaviour by the Taxpayer and Tax Collector” delivered at the 6th Annual FISA Conference at the Sandton Convention Centre on Thursday 25 August 2016.

 

Minister of Finance 2016 Budget Speech

The Minister of Finance, Pravin Gordhan, delivered his budget speech in Parliament on 24 February 2016.

 

Minister of Finance 2015 Budget Speech

The Minister of Finance, Nhlanhla Nene, delivered his budget speech in Parliament on 25 February 2015.

 

Finance Minister Nhlanhla Nene's Medium Term Budget Policy Statement

The first sitting of the National Assembly for the third quarter resumed with Finance Minister Nhlanhla Nene delivering his Medium Term Budget Policy Statement.